# What is a spam complaint rate for cold email?
> Complaints are people hitting Report spam. Keep them extremely low, well under half a percent, ideally under 0.1 percent. A spike can park the domain.
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Mailbox providers publish complaint thresholds. Google's sender guidelines have talked about staying under 0.3 percent and aiming lower. Cold programs should treat 0.1 percent as a "stop and look" line. You will not like what happens above that.

Complaints come from surprise, volume, no unsubscribe, and mail they think is phishing. A sibling domain that looks random will get more of the last one.

Unsubscribes are better than spam clicks. Make opt-out obvious so they do not use the red button.

If complaints spike, pause. Do not "finish the campaign." Fix list, copy, and From identity before you send again.

LinkedIn spam marks are a cousin. Different system, same lesson: when people tell the platform you are junk, the platform listens.

## Related

- [Why are my cold emails going to spam?](https://omentir.com/help/why-are-my-cold-emails-going-to-spam.md)
- [How do I handle cold email unsubscribes?](https://omentir.com/help/how-to-handle-cold-email-unsubscribes.md)
- [How many cold emails can I send per day?](https://omentir.com/help/how-many-cold-emails-can-i-send-per-day.md)

## Frequently asked questions

**How do I even see complaint rate?**

Google Postmaster Tools, Microsoft SNDS, and your ESP. If you cannot see it, you are flying blind.

**Does a forwarded email count?**

The original recipient's complaint counts. Forwards are messy. Do not depend on that trivia.

**Can I email them to ask why they complained?**

No. They already voted. Stay suppressed.

**Is 0 percent realistic?**

On tiny, warm lists, yes. At scale you will get some. The goal is near-zero, not a story about how complaints mean engagement.

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