Do I get InMail credits back if someone replies?
LinkedIn's Sales Navigator help has long said that if the recipient replies within 90 days, you get the credit back. Premium help has used similar language around the recipient accepting or replying, depending on the plan page you read. This is one of the few InMail rules that is actually documented.
An auto-reply or an out-of-office can sometimes count. Do not build a strategy on tricking that. A real reply is the point.
No reply means the credit stays spent. That is why InMail is closer to paid media than to free DMs. You are betting a credit that the message is worth answering.
Credits that return are not extra volume for spam. They let you try again on a different person. If you recycle refunds into the same bad template, you will just spend them again.
If your admin dashboard disagrees with the public help article, trust the dashboard and the contract. LinkedIn changes packaging. This help page is not a billing guarantee.
Frequently asked questions
Treat the credit as gone. A late reply is still a conversation. It may not restore the allotment.
A reply is a reply in most descriptions of the policy. You should still honor the no. Do not keep the sequence running to farm refunds. That is a good way to get marked as spam and lose the seat.
You can. You rarely should. They already told you something, even if it was silence the first time and a no the second.
Invites do not use InMail credits. There is nothing to refund. Accepts just open the free inbox.
Run the outreach from your own LinkedIn account
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